Martin asked me to source a good original 911 3.2 coupe for him. As usual I called a few, looked at a few, finding a good one isn’t as easy as one may hope. After all, the newest is 22 years old so what should you expect?
The main thing I think is for the customer to have a good idea what he or she is paying for. Then they can make an informed decision. The problem is that not all are what they seem…
One of the ways I get to find cars is that other dealers might offer me trade in’s which don’t suit them. In the same way as if I took a Jaguar in part exchange I would pass it on. On this occasion an Aston Martin dealer offered me a 911 3.2 Coupe that would have suited my customer. I asked the relevant questions and said that it must be good original car, the sales manager there Nice mileage, history and condition. It all looked good……until I walked up to it. Within 60 seconds I knew it wasn’t right, in fact it was heavily corroded under the shiny paint, had been heavily shunted in some previous life and that was as far as I went. Not one for me. The Sales manager who had taken in the car was surprised I rejected it, he asked me to point out what was wrong, but it was pretty obvious what was wrong. And then he said he used to work for Porsche.
Where was the expertise? It made me so frustrated, there he is selling very expensive cars and can’t be trusted to spot a dog if it ran him down. He was completely indifferent, uninterested. So what happens if I walk in one day to buy an Aston Martin for £100,000, I would be expecting that the car would be right, that the seller knew what they were talking about, it seems to me that in this instance the sales manager doesn’t, or doesn’t care for he can hide behind the corporate layers and need not enquire.
The message to you is to aim for the expertise, whether it’s for buying a Porsche or buying a piano, seek out expertise.
I did, in the end, find Martin a superb 60,000 mile 911 3.2 Sport, one that I had supplied previously, the seller (my customer) was happy, Martin was delighted and it worked for me.
Incidentally. That miserable dog of a 911 popped back up, Martin spotted it, for sale at top money by a classic car dealer, looking nice on the surface, no doubt the ‘flaws’ hidden just a bit deeper for now.